The phrase “consumer protection laws and regulations” suggests their scope is limited to consumers, but that is not always true because some apply to commercial products and services.
During an upcoming webinar, Beatriz Martinez from the Federal Reserve Bank of Chicago and Kevin O’Connor from the Federal Reserve Bank of Boston will discuss some of these laws and regulations, including:
This Federal Reserve webinar will be followed by a presentation with a Questions and Answers segment. To facilitate this session, please send your questions to fedwebinar@sf.frb.org by September 19, 2025.
To register for this event, please access the event page at Consumer Compliance Requirements for Commercial Products and Services. Upon registering, a confirmation email will immediately follow and includes connection information.
This event was approved by ABA Professional Certifications for 1.25 CRCM credits. Certification holders must report these credits at aba.csod.com. This event will appear under “Approved Non-ABA CE” as: Federal Reserve | Federal Reserve Outlook.
This webinar is part of the ongoing series of events focused specifically on consumer compliance topics. The “Outlook Live” webinar series is a Federal Reserve System initiative produced in conjunction with the Federal Reserve System’s newsletter Consumer Compliance Outlook.
For more information, email Heather Line.
Your League-member benefits include the Compliance Hotline — providing exclusive access to dedicated compliance experts:
Using the above phone number and email address, you can gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently. With the Compliance Hotline, you can proactively respond to impromptu questions and issues by getting clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!
Additionally, other League-member compliance resources include:
For more information, email Lisa Quaranta.
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