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DFPI Posts ‘Los Angeles Fire Resources’ Site to Help Residents

The California Department of Financial Protection and Innovation (DFPI’s) Los Angeles Fire Resources Site can help affected Californians find the help they need. You can learn about the more than 300 mortgage lenders and servicers that have committed to providing relief, along with how to stay safe from frauds and scams.

Providing extensive information/support measures for affected residents, it’s a comprehensive package aiming to address the immediate and long-term needs of those affected by the Los Angeles Fires of 2025, including:

Financial Assistance

  • Homeowners can apply for up to $500,000 to repair or replace primary residences.
  • Renters and homeowners may borrow up to $100,000 for personal property replacement.
  • The U.S. Small Business Administration (SBA) offers these loans for those in declared disaster areas.

Mortgage Relief

  • Major lenders and over 300 financial institutions are offering 90-day mortgage payment forbearance.
  • This includes relief from late fees, protection from foreclosures for at least 60 days, and no negative credit reporting.
  • Fannie Mae and Freddie Mac offer disaster relief programs, potentially reducing or suspending payments for up to 12 months.

Renter’s Rights

  • If a rental unit is completely destroyed, the rental agreement becomes void under California law.
  • Partial destruction may have different implications, and renters should seek legal advice.

Emergency Housing

  • Red Cross shelters and Disaster Recovery Centers are available for immediate housing needs.

Fraud Prevention

  • Residents are warned about imposters, fake charities, and unlicensed contractors.
  • It’s crucial to verify information, research thoroughly, and avoid sharing personal or financial information.

Student Loan Relief

  • Federal Direct Loan borrowers in FEMA disaster ZIP codes automatically receive a 90-day forbearance.
  • Private loan borrowers should contact their lenders for potential relief options.

Additional Support

  • The Department of Financial Protection and Innovation (DFPI) offers assistance with lender issues.
  • Free help is available through the DFPI Student Loan Servicing Ombudsperson and Student Loan Empowerment Network.

Access the ‘Compliance Hotline’

Your League-member benefits include the Compliance Hotline — providing exclusive access to dedicated compliance experts:

Using the above phone number and email address, you can gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently. With the Compliance Hotline, you can proactively respond to impromptu questions and issues by getting clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!

Additionally, other League-member compliance resources include:

  • ViClarity
  • CU PolicyPro
  • ComplySight
  • InfoSight
  • CU Store
  • Record Retention Guide
  • GRC Technology Solutions

For more information, email Lisa Quaranta.

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