The U.S. Department of the Treasury’s Financial Crimes Enforcement Network (FinCEN) is re-issuing frequently asked questions (FAQs) regarding customer due diligence (CDD) requirements for covered financial institutions to update certain FAQs to align with the exceptive relief order.
FinCEN issued this order on February 13, 2026, and to consolidate three sets of previously issued FAQs into one document.
These FAQs were separately published in 2016, 2018, and 2020 to assist covered financial institutions in understanding the scope of the final rule, Customer Due Diligence Requirements for Financial Institutions.
For more information, email Lisa Quaranta.
Your League-member benefits include the Compliance Hotline — providing exclusive access to dedicated compliance experts:
Using the above phone number and email address, you can gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently. With the Compliance Hotline, you can proactively respond to impromptu questions and issues by getting clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!
Additionally, other League-member compliance resources include:
For more information, email Lisa Quaranta.
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