Resources to help you navigate the changing regulatory landscape

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Los Angeles CUs: DFPI Wildfire Forbearance Reporting Survey

The California Department of Financial Protection and Innovation (DFPI) issued a required reporting request on April 27 to all state-chartered credit unions regarding mortgage forbearance relief provided in response to the Los Angeles-area wildfires.

What This is About

This data request is tied to legislative oversight following the Assembly Committee on Banking and Finance’s review of Assembly Bill 238 (2025). The DFPI is collecting information on “LA wildfire-related forbearance” to better understand how financial institutions supported impacted borrowers and to inform policymakers as recovery efforts continue.

What You Need to Do

If your credit union has not already done so, please complete the DFPI survey no later than May 4 by 5 p.m. (Pacific).

The survey was distributed directly by DFPI via email on April 27. If your credit union did not receive it or need assistance accessing it, please contact the DFPI directly.

Who to Contact

For questions, state-chartered credit unions can email the DFPI.

Given the legislative interest driving this request, timely and complete responses are important. The DFPI has also indicated that follow-up requests for additional detail may occur.

If you have any questions or are encountering challenges completing the survey, please feel free to reach out to Lisa Quaranta, vice president of regulatory advocacy for California’s Credit Unions.

Thank you for your prompt attention and continued commitment to supporting your members impacted by the wildfires.

For More Information

For more information, email Lisa Quaranta.

Access the ‘Compliance Hotline’

Your League-member benefits include the Compliance Hotline — providing exclusive access to dedicated compliance experts:

Using the above phone number and email address, you can gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently. With the Compliance Hotline, you can proactively respond to impromptu questions and issues by getting clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!

Additionally, other League-member compliance resources include:

  • ViClarity
  • CU PolicyPro
  • ComplySight
  • InfoSight
  • CU Store
  • Record Retention Guide
  • GRC Technology Solutions

For more information, email Lisa Quaranta.

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