The National Credit Union Administration (NCUA) today released its Office of the Ombudsman 2024 Annual Report.
The report highlights information about the Ombudsman’s core programs, which inform recommendations made by the Ombudsman to the NCUA Board. The report also details the activities of the Ombudsman for 2024, such as engagement with examiners, results from independent reviews of agency processes, and feedback from the Post Exam Survey.
Additionally, the report notes that the Office of the Ombudsman:
The NCUA Office of the Ombudsman is an independent, neutral, and confidential resource for credit union stakeholders to informally resolve matters regarding the agency’s supervisory processes or conclusions.
For more information, email Heather Line.
Your League-member benefits include the Compliance Hotline — providing exclusive access to dedicated compliance experts:
Using the above phone number and email address, you can gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently. With the Compliance Hotline, you can proactively respond to impromptu questions and issues by getting clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!
Additionally, other League-member compliance resources include:
For more information, email Lisa Quaranta.
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