Resources to help you navigate the changing regulatory landscape

Debit card on top of a U.S. dollar bill.

Suspicious Large Dollar ACH Debit Entries from US Bank

Several California credit unions have reported receiving suspicious large-dollar ACH debit entries. All entries were over $100,000 ($150,000 to $250,000) and were sent to both existing and non-existing credit union accounts. US Bank was the ODFI in all instances.

Returning Entries

NACHA amended its operating guidelines in 2024 to allow for the return of questionable transactions:

  • RDFIs may, but are not required to, use return reason code R17 to indicate that the RDFI believes the entry was initiated under questionable circumstances.
  • RDFIs electing to use R17 for this purpose should use the description “QUESTIONABLE” in the Addenda Information field of the return.
  • An R17 in conjunction with this description enables these returns to be differentiated from returns for routine account number errors.

Suspicious Activity Report

Credit unions should evaluate suspicious ACH entries for reporting on a Suspicious Activity Report. A SAR may be required even if the credit union or the credit union member did not suffer a loss.

Contacting the ODFI

Credit unions are permitted under Regulation P to share information with a third party outside of privacy regulations “To protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability.”

For More Information

For more information, email Heather Line.

Access the ‘Compliance Hotline’

Your League-member benefits include the Compliance Hotline — providing exclusive access to dedicated compliance experts:

Using the above phone number and email address, you can gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently. With the Compliance Hotline, you can proactively respond to impromptu questions and issues by getting clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!

Additionally, other League-member compliance resources include:

  • ViClarity
  • CU PolicyPro
  • ComplySight
  • InfoSight
  • CU Store
  • Record Retention Guide
  • GRC Technology Solutions

For more information, email Lisa Quaranta.

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