Resources to help you navigate the changing regulatory landscape

Hands on a lap top.

Update on Patelco Credit Union Cyberattack: DFPI’s Consumer Alert

On August 21, The California Department of Financial Protection and Innovation (DFPI) posted a Consumer Alert to update consumers on the Patelco Credit Union ransomware attack of June 29, 2024.

On August 16, perpetrators threatened to expose confidential consumer information on the dark web. Following a Patelco notice to customers on August 20, the DFPI alert highlights tips related to ransomware attacks and phishing attempts.

The DFPI Consumer Services Office continues to monitor and respond to calls and complaints from Patelco members.

Access the ‘Compliance Hotline’
Your League-member benefits include the Compliance Hotline — providing exclusive access to dedicated compliance experts:

Using the above phone number and email address, you can gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently. With the Compliance Hotline, you can proactively respond to impromptu questions and issues by getting clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!

Additionally, other League-member compliance resources include:

  • ViClarity
  • CU PolicyPro
  • ComplySight
  • InfoSight
  • CU Store
  • Record Retention Guide
  • GRC Technology Solutions

For more information, email Lisa Quaranta.

Powered by ViClarity, a California and Nevada Credit Union Leagues company.