The California Department Financial Protection and Innovation (DFPI) has published its annual report detailing actions taken under the Consumer Financial Protection Law (CCFPL), including rulemaking, enforcement, oversight, consumer complaints, education and research, and the activities of the Office of Financial Technology Innovation.

This is the second annual report published since the CCFPL was approved in 2020 (AB 1864).

2024 Annual Report

• 2024 Annual Report of Activity Under the California Consumer Financial Protection Law.

2024 Highlights

• Received approval and began implementing the first registration regulations under the CCFPL covering four unregistered industries: income-based advances, private postsecondary education financing, debt settlement services, and student debt relief services.
• Opened 699 CCFPL-related investigations and issued 202 public CCFPL actions, a 12 percent increase from 2023.
• Obtained a $4.2 million judgment in its first lawsuit filed jointly with the Consumer Financial Protection Bureau (CFPB) under Title X of the Dodd-Frank Wall Street Reform and Consumer Protection Act.
• Received 2,388 consumer complaints related to the CCFPL, a six percent increase from 2023. The top two CCFPL-related complaints involved crypto assets (42 percent) and debt collectors (31 percent).
• Doubled the number of views and visitors to our Crypto Scam Tracker, with nearly 400,000 individuals visiting the page in 2024 for information and resources to help Californians spot and avoid scams related to crypto assets.
• Promoted a statewide outreach and education campaign, generating nearly 130 million impressions, 30 million video views, and 1 million consumer clicks.

Previous Annual Reports

• 2023 Annual Report of Activity Under the California Consumer Financial Protection Law.
• 2022 Annual Report of Activity Under the California Consumer Financial Protection Law.
• 2021 Annual Report of Activity Under the California Consumer Financial Protection Law.