Fraud has changed. It no longer looks only like a stolen credit card, suspicious login, or unusual transaction. Increasingly, it looks like a trusted relationship: a scammer posing as a grandchild, a fake investment advisor, a romantic interest, a government agency, or a tech support representative.
For credit unions, that creates a difficult new reality. Many of today’s most damaging scams happen outside traditional fraud systems. By the time money moves, the manipulation may have been unfolding for weeks or months.
That is why OceanAir Federal Credit Union, a nearly $1 billion institution serving more than 27,000 members in Oxnard, California, turned to Carefull.
Article by Becky Ross, head of marketing at Carefull.
