Advancing Communities Together

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Why
This
Matters

Credit unions face increasing legislative, regulatory, and reputational pressure driven in part by misunderstandings of the cooperative model. Community organizations, policymakers, and consumer advocates often do not fully understand the credit union difference. If we do not proactively tell our story, others will define it for us.

That is why we are providing a centralized location with tools and resources to help credit unions clearly articulate their community impact, engage partners, and advance the credit union story.

How Credit Unions Participate

  • Use shared messaging in communications and outreach.
  • Share impact data and real-world examples.
  • Engage community partners using provided tools.
  • Coordinate with the League when engaging policymakers.

 

Participation can scale based on your credit union’s size, capacity, and priorities.

How the League Supports This Work

  • Develops and maintains unified core messaging.
  • Provides tools, guidance, and coordination.
  • Amplifies credit union stories with legislators and regulators.
  • Supports education of opinion leaders and community partners.

Engage and Access Resources

The League is here to support ways for credit unions to participate using shared tools and coordinated support. Choose the resources that align with your goals and capacity.

CORE MESSAGING

COMMUNITY ENGAGEMENT

SOCIAL MEDIA ASSETS

POLICY AND ADVOCACY SUPPORT

Questions?

If you have any questions, please contact marketing@ccul.org.

FAQ’s

How much time will this take for my team?

It depends on the efforts you’re already engaged in, and how deeply your credit union will get involved.

  • On the low end of the spectrum, we would love your credit union to spend time telling your story—articulating how your not-for-profit structure benefits the community.
  • On the high end of the spectrum, engagement with community groups—perhaps up to building long-term partnerships with them.
  • There’s a broad spectrum of involvement in between. The important thing is that you help us tell the credit union story by telling your story in a way that resonates across audiences and dovetails with broader needs.
Will this interrupt my team’s marketing plans?

This is not meant to interrupt any marketing or communication plans but to supplement them. In fact, this has the potential to be helpful for your communication team; it can be difficult to create content, and this would be a tool for helping develop more content. We plan to provide templates and resources to make this easy for you. We hope that being involved is helpful for your team.

Is this an awareness or cooperative advertising campaign?

It is not. It’s an effort to create resonant and thorough messaging across the industry, and to highlight and further develop the good credit unions do.

Will there be financial commitments?

We have no plans for direct financial commitments. However, as credit unions engage with community groups, they may notice opportunities to get involved in the groups, which could involve commitments of time and resources. We hope that such involvement yields productive partnerships for all parties involved.

What will it entail to work with community-based organizations?

This is likely the most delicate and difficult part of the effort. We want the organizations to better understand how credit unions help in their communities. It may not be viable to simply approach them and say, “We’re here to set the record straight on credit unions.” Rather, this challenge will likely be tackled through approaching the organizations to better understand their work and discuss how credit unions might work with them. During the conversation, credit unions should make it clear how they are not-for-profit cooperatives, and how they already benefit communities. If it makes sense to work together—great! If not, the organizations walk away with a better sense of how credit unions already give back to communities.

How does this effort help with advocacy?

There will be a distinct advocacy arm of this effort, with the Leagues advocacy team meeting with and education legislators. Credit unions will be enlisted in this effort.

Further, as we spread the message further and wider, legislators and other policy makers will gain a better more complete appreciation of the credit union difference and recognize the unique and important role credit unios paly in the marketplace—and that they don’t need further onerous oversight.